Terms of Service

1. Acceptance of Terms

By accessing or using AI Receptionist Platform, you agree to these Terms of Service and applicable policies referenced by these terms.

If you use the service on behalf of a business or organization, you represent that you are authorized to accept these terms on its behalf.

2. About the Service

AI Receptionist Platform provides software tools that may include AI-powered customer communication, WhatsApp integrations, appointment-related workflows, business information management, and related automation features.

AI Receptionist Platform is operated by Muhammad Raza.

3. Account Responsibilities

You are responsible for providing accurate information when creating or managing an account.

You are responsible for maintaining the confidentiality of your account credentials and for activity performed through your account.

4. WhatsApp and Third-Party Services

Some features may depend on third-party services such as the WhatsApp Business Platform, Meta services, AI providers, hosting providers, payment providers, or other technology providers.

Your use of third-party services may also be subject to their applicable terms, policies, and requirements.

5. Acceptable Use

You agree not to use the service to:

• Break applicable laws or regulations.
• Send spam, fraudulent, deceptive, or unauthorized communications.
• Attempt unauthorized access to our systems or another user's account.
• Distribute malicious software or harmful code.
• Abuse APIs, messaging systems, or platform infrastructure.
• Use the service in a way that violates applicable WhatsApp, Meta, or third-party policies.

6. Customer Content

You remain responsible for the information, messages, business content, customer data, and other material that you provide to or process through the service.

You represent that you have the necessary rights and permissions to provide such information and use it through the platform.

7. AI-Generated Responses

Certain features use artificial intelligence to generate or assist with responses and other outputs.

AI-generated content may contain errors or omissions. Businesses using the service are responsible for configuring and supervising their AI receptionist appropriately.

8. Service Availability

We aim to keep the service available and functional, but we do not guarantee uninterrupted or error-free operation.

Availability may be affected by maintenance, network conditions, third-party services, security incidents, or circumstances outside our reasonable control.

9. Intellectual Property

Unless otherwise stated, the AI Receptionist Platform website, software, branding, design, and associated materials are owned by or licensed to AI Receptionist Platform.

You may not copy, modify, distribute, reverse engineer, or commercially exploit our platform or branding except as permitted by applicable law or written authorization.

10. Suspension or Termination

We may suspend or terminate access to the service where reasonably necessary to protect the platform, comply with law, respond to abuse, address security concerns, or enforce these terms.

11. Disclaimer

The service is provided on an "as available" basis to the extent permitted by applicable law.

We do not guarantee that AI-generated responses will always be accurate, complete, appropriate, or available.

12. Limitation of Liability

To the maximum extent permitted by applicable law, AI Receptionist Platform will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the service.

13. Changes to These Terms

We may update these Terms of Service as the platform or applicable requirements change.

14. Contact

For questions about these Terms of Service, please contact AI Receptionist Platform using the contact information available on our website.

AI Receptionist Platform is operated by Muhammad Raza.

Website: https://aireceptionistplatform.com